Objective
Provide the technical knowledge and criteria for the closure of a nonconformity through appropriate corrective action and the correct use of tools for root cause analysis and statistical tools based on Performance Evaluation and Continuous Process Improvement.
Agenda
-Process improvement
-Phases of process improvement
-Performance evaluation
-Internal Audit – * nonconformities
-Management Review
-Nonconformity
-Nonconformity management process
-AC Responsibilities
-Tracing
-Phases of process improvement
-Types of Variation
-Common mistakes in process improvement
-Statistical tools and their usefulness in process improvement
-Root cause analysis
-Correction
-Corrective action
-Decision making
-Practical sessions
-The participant receives a diploma for their full attendance at the session
-Proof of work skills DC-3 (STPS)
16 hours
Day 1: 9:00 am - 6:00 pm
Day 2: 9:00 am - 6:00 pm
* Consult place and date of availability